Shipping policy
Shipping and Delivery Policy
We ship all orders with DHL.
Free shipping applies to orders within Germany with an order value of €24 or more. Orders below this amount are subject to shipping costs. For deliveries within the EU, free shipping applies to orders over €79, and for countries outside the EU, free shipping applies to orders over €99.
Delivery Times
Germany:
3–5 business days
Delivery Times Within the EU
Western Europe (AT, BE, FR, LU, NL):
5–8 business days
Northern Europe (DK, FI, SE):
6–9 business days
Southern Europe (ES, IT, PT, GR, MT, CY):
7–12 business days
Eastern Europe (BG, CZ, EE, HR, HU, LV, LT, PL, RO, SK, SI):
8–14 business days
Ireland:
7–10 business days
Other Countries:
Delivery times vary depending on the destination country. Please expect longer delivery times for international orders.
Once your order has been shipped, you will receive an email with your tracking number.
Please note that delays may occur in exceptional cases (e.g. public holidays or high order volumes).